Leadership details
Leads the “end-to-end” product design and UX process for the Digital Retailing, Classified Marketplace, and My Account products for an online audience with 3.8 million monthly unique visitors.
Works closely with leadership across the business and digital products team, to create best-in-class experiences, design consistency, and achieve business goals.
Meets with key leaders and stakeholders to develop UX strategy, and understand business goals, target audience, consumer journeys, and other factors that will impact that user experience.
Very comfortable presenting and holding discussions with executive and director-level leadership.
Has experience contributing to high-level strategic decisions with the product, senior leadership, and executive teams.
Works directly with product managers and engineers to oversee the user experience of a product from conception until launch.
Utilizes UX principles, and qualitative/quantitative data to inform designs and solutions.
Responsible for interviewing, onboarding, and training new team members to develop best practices, and helping them establish good habits and organizational strength.
Motivates, and inspires UX team members/colleagues, ensuring all team members have what they need and efficiently deliver a high-quality, thoughtful product. Manages team communication, resourcing, and software/asset licensing.
Consults with and ensures designers are paired with projects that play to their strengths and allow for growth.
Mentors junior designers toward top performance and helps them track toward long-term career goals while avoiding pitfalls and roadblocks.
Leads design critiques that encourage diversity of ideas, and foster a healthy collaborative team culture.
Organize team meetings and design reviews to create a sense of team in a remote-first environment.
Assists and coaches a distributed team of designers to utilize a modern design system and design thinking.
Practices an inspiring, inclusive, and collaborative design leadership style based on simplicity, a user-first approach, and established design principles.
Conducts educational design presentations for large audiences.
Stays up-to-date on consumer and macro trends, competitors, and adjacent user experiences.
Leads the exploration of new, innovative design solutions and patterns.